Field Service
Plan visits, send the team, capture the site.
Schedule site visits with the right people, see who is busy or on leave, check in on site with position and photos, and turn an approved survey into a priced quotation.
Comes with Projects and Tasks, which it needs. Added for you at sign-up.
Everything Field Service does
Scheduling with availability
The team picker marks people on leave or already booked; reschedules need a reason and re-arm the reminder.
Team view and stats
A people by days grid with unassigned visits, and visit analytics with completion rates.
On-site check-in
Check in and out with the device position, add photos, the outcome and comments.
Surveys to quotations
Survey answers and materials go for review; an approved survey becomes a quotation priced from your products.
Maintenance visits
Plan a contract's maintenance visits every few months for its whole term in one step.
Visits move the project
An automation moves the project to the next stage when an installation visit starts or finishes.
Materials used
With Inventory on, the team reports what a visit used and the approved report moves the stock.
One app, one menu
Open Field Service from your app launcher and its menu is all you see, in the same three sections every EmCore app uses: the daily work, the figures, and the settings that make it yours.
Better together, fine on its own
Apps share customers, products, people and files. Turn another one on and the links between them light up.
Included with Field Service
Ready-made setups that include Field Service
Pick an industry template at sign-up and your pipelines, stages, fields and approvals arrive ready to use. Everything stays editable.
EV charger installer
Residential, project and service pipelines, site surveys, charger fields, DEWA approvals.
Start with this template →MEP contractor
Tender pipeline, BOQ estimation, site projects with milestones, material requests, procurement.
Start with this template →Generic services
A simple sales pipeline, projects, support tickets and HR. A good start for any service business.
Start with this template →Good to know
Can I buy Field Service on its own?
Yes. Field Service needs Projects and Tasks, which are added for you; nothing else is required. Add more apps whenever you like.
Is my data kept separate and secure?
Every company gets its own workspace on its own subdomain, and every record is tied to it: no other company can read it. Permissions decide what each person sees (their own records, their team's, or all), secrets are encrypted at rest and every change is in the audit log.
What can AI see in Field Service?
Only what the person asking may see. AI features run inside your workspace with that person's own access, so records outside their scope and fields hidden from them never reach the model. You can switch each AI feature on or off in Settings.
Try Field Service free for 14 days
Your own workspace in about 30 seconds. No credit card, and your data is yours.